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#Time Management boils down to vision and prioritization of importance over urgency – Be #Intentional http://ow.ly/Psy5Y

Firms that make their #customers partners & share the value created, lead the pack on revenue growth & profit, etc. http://ow.ly/Psxpv

Difference between #successful people & dreamers – successful ones take action towards their goals on a daily basis http://ow.ly/ODMue

Great intersection of #brand, #culture and #customer – @JetBlue values to be commended. http://ow.ly/OxZzx

#Listening helps #entrepreneur build a multi-million dollar #brand-solid best practice example in social networking http://ow.ly/NOR9E

Everyone needs a #coach, says @BillGates. Do you subscribe to this statement? http://ow.ly/N5sAY

#Brands gone great or bad because of their focus (or lack thereof) on the customer #experience (and quality & price) http://ow.ly/N5lUM

Walking the walk to create great #customer_experiences that are coordinated & consistent http://ow.ly/N56G9

@simasays references FB as backyard bbq; twitter as cocktail party; linkedin as professional brand – business meeting #social_media

4 P’s of #marketing have shifted to 4 c’s – community, content, conversation, conversion @simasays #AMA RVA – round this out with #connected