Long-lasting CEO’s also have in common
Long-lasting CEO’s also have in common strong focus on THE CUSTOMER #EXPERIENCE – they get it. http://ow.ly/JEnXV
Long-lasting CEO’s also have in common strong focus on THE CUSTOMER #EXPERIENCE – they get it. http://ow.ly/JEnXV
Long-lasting CEO’s are #innovators, ability to reinvent selves & not afraid to get help from outside to #reinvent http://ow.ly/JEnHb
#Growth mindset is where we say we can & will grow from any situation; this is about how we respond to both opportunity & adversity -Mindset
‘Consumer ignorance is not a good #sales & #marketing strategy’; need to educate & provide insight to your target -Marcus Sheridan @ RVA AMA
#Target gets it right with #customer #experience – it’s in the culture http://ow.ly/IKtib
#Trust is the lubrication that makes it possible for organizations to work – Warren Bennis
Spending on media ~ $180b in ’14. $22b puts promotional prods 4th in media, behind TV $68b, digital $51b & print $32b, & ahead of radio $15b
Pride of #owners gets in the way of being open, listening, willingness to try different things & grow; be #coachable – seek to be challenged