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Customer loyalty is top of mind for CEOs; more than 1/2 say #customer #demand is the top trigger for transformations http://ow.ly/QeBtH

54% of CEO’s feel they’re not taking sufficient #risk as it relates to #growth strategy http://ow.ly/QeAz8

@Manning’s advice:“Invest in a coach that can help you continue to grow.” You’re doing a disservice if you follow success w/complacency

@Peyton Manning in a keynote last wk, “I still want to be coached. When you stop wanting to be mentored, I think you’re in big trouble.”

CEO’s concerned w/increased #competition, technology disruption & regulatory environment. We’re either out front or…http://ow.ly/QevKW

We all need leaders & mentors who are people of character if #transformation & renewal are to be sustainable

‘It’s not hard to make decisions when you know what your #values are.” – Roy Disney

#Customer focus & culture is about a dogged and disciplined determination to see the world through your customers’ eyes

Focusing on solving interesting & important problems tends to be born from customer-centered motives – #innovation http://ow.ly/PRVzD

#Engaged employees have a line-of-sight on their own future & on the organization’s mission and goals http://ow.ly/PRVcr